Terms and Conditions
These terms and conditions govern your use of Ivy Casino and its services. By registering an account and accessing our platform, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Please review this document carefully before proceeding with any gaming activities.
Account Registration and Eligibility
To participate in gaming activities at Ivy Casino, you must create an account and meet specific eligibility requirements. You must be at least 18 years of age or the minimum legal age for gambling in your jurisdiction, whichever is higher. During registration, you are required to provide accurate, current, and complete information including your full name, date of birth, address, email, and contact details. Any deliberate provision of false or misleading information constitutes a breach of these terms and conditions and may result in immediate account suspension or closure.
Each individual is permitted to hold only one account at Ivy Casino. The creation of multiple accounts is strictly prohibited and will result in the closure of all accounts and forfeiture of any funds or winnings. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Should you suspect any unauthorised access to your account, you must notify Ivy Casino immediately through our customer support channels.
You must not allow any third party to access or use your account under any circumstances. Account sharing, transfer, or sale is strictly forbidden. Ivy Casino reserves the right to request verification documents at any time to confirm your identity, age, and payment method ownership. Failure to provide requested documentation within the specified timeframe may result in account restrictions or closure.
Deposits, Withdrawals, and Financial Terms
All financial transactions at Ivy Casino are processed in accordance with these terms and conditions. Deposits must be made using payment methods registered in your own name. Third-party deposits are not accepted and will be returned to the source. Minimum and maximum deposit limits apply as specified in the cashier section of your account.
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Credit Card Deposit | £10 | £5,000 | Instant |
| Debit Card Deposit | £10 | £5,000 | Instant |
| E-wallet Deposit | £10 | £10,000 | Instant |
| Bank Transfer Deposit | £20 | £25,000 | 1-3 business days |
| E-wallet Withdrawal | £20 | £10,000 | 24-48 hours |
| Bank Transfer Withdrawal | £20 | £25,000 | 3-5 business days |
Withdrawal requests are subject to verification procedures and may require additional documentation before processing. Casino terms and conditions stipulate that all withdrawals must be made to the same payment method used for deposits where possible. Ivy Casino reserves the right to request alternative withdrawal methods if necessary. Any bonus funds or winnings derived from promotional offers are subject to specific wagering requirements as outlined in the applicable bonus terms.
You acknowledge that payment processing times may vary depending on the chosen method and that Ivy Casino is not responsible for delays caused by third-party payment processors or banking institutions. All transactions are monitored for security purposes, and suspicious activity may result in transaction delays or account investigation.
Responsible Gaming and Account Controls
Ivy Casino is committed to promoting responsible gaming practices and providing tools to help you maintain control over your gambling activities. You have access to various responsible gaming features including deposit limits, loss limits, session time limits, and self-exclusion options. These tools can be accessed through your account settings at any time.
Deposit limits can be set on a daily, weekly, or monthly basis and will take effect immediately when reducing limits or after a 24-hour cooling-off period when increasing limits. Self-exclusion periods range from a minimum of six months to permanent exclusion. Once a self-exclusion period is activated, it cannot be reversed, and your account will remain closed for the entire duration.
If you feel that your gambling is becoming problematic, you are encouraged to utilise these tools or contact our customer support team for assistance. Ivy Casino terms and conditions require that we take responsible gaming seriously, and we will work with you to implement appropriate safeguards. We also provide links to external organisations that offer professional support for problem gambling.
You are responsible for monitoring your own gaming behaviour and ensuring that your participation remains within safe and affordable limits. Gaming should be viewed as entertainment, and you should never wager more than you can afford to lose.
Game Rules and Bet Settlements
All games at Ivy Casino operate according to established rules and return-to-player percentages as displayed within each game. You agree to abide by the specific rules of each game you choose to play. Bets are considered final once confirmed, and you are responsible for ensuring the accuracy of your wagers before confirmation.
In the event of a game malfunction, all affected bets and pay-outs are rendered void. Technical issues, disconnections, or errors do not invalidate properly placed bets, and game outcomes will be determined according to the actual result once connectivity is restored. Should a disconnection occur during gameplay, any game rounds in progress will be completed automatically according to the game rules, and funds will be credited or debited accordingly.
Ivy Casino reserves the right to void bets, withhold winnings, or close accounts if fraudulent activity, cheating, collusion, or abuse of the system is detected. This includes but is not limited to exploitation of software vulnerabilities, use of automated betting systems, or any form of advantage play that contravenes the spirit of fair gaming. All games are provided by licensed third-party software providers, and their decisions regarding game outcomes are final.
General Provisions and Amendments
Ivy Casino reserves the right to amend these terms and conditions at any time. Material changes will be communicated to registered users via email or prominent notice on the website. Continued use of Ivy Casino services following notification of changes constitutes acceptance of the modified terms. It is your responsibility to review casino terms and conditions periodically to remain informed of any updates.
These terms and conditions are governed by the laws of the jurisdiction in which Ivy Casino is licensed to operate. Any disputes arising from these terms shall be resolved in accordance with the dispute resolution procedures outlined in our licensing agreement. Ivy Casino reserves the right to refuse service to any individual or jurisdiction where online gambling is prohibited by law.
In the event that any provision of these Ivy Casino terms and conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Failure by Ivy Casino to enforce any right or provision does not constitute a waiver of that right or provision. These terms represent the entire agreement between you and Ivy Casino regarding the use of our services and supersede any prior agreements or understandings.